初始化

app/Http/Controllers/TicketController.php

@@ -0,0 +1,120 @@
+<?php
+
+namespace App\Http\Controllers;
+
+use App\Components\Helpers;
+use App\Components\ServerChan;
+use App\Http\Models\Ticket;
+use App\Http\Models\TicketReply;
+use App\Mail\closeTicket;
+use App\Mail\replyTicket;
+use Auth;
+use Illuminate\Http\Request;
+use Mail;
+use Response;
+
+/**
+ * 工单控制器
+ *
+ * Class TicketController
+ *
+ * @package App\Http\Controllers
+ */
+class TicketController extends Controller
+{
+    protected static $systemConfig;
+
+    function __construct()
+    {
+        self::$systemConfig = Helpers::systemConfig();
+    }
+
+    // 工单列表
+    public function ticketList(Request $request)
+    {
+        $view['ticketList'] = Ticket::query()->orderBy('id', 'desc')->paginate(10);
+
+        return Response::view('ticket.ticketList', $view);
+    }
+
+    // 回复工单
+    public function replyTicket(Request $request)
+    {
+        $id = $request->input('id');
+
+        if ($request->isMethod('POST')) {
+            $content = clean($request->input('content'));
+            $content = str_replace("eval", "", str_replace("atob", "", $content));
+            $content = substr($content, 0, 300);
+
+            $obj = new TicketReply();
+            $obj->ticket_id = $id;
+            $obj->user_id = Auth::user()->id;
+            $obj->content = $content;
+            $obj->save();
+
+            if ($obj->id) {
+                // 将工单置为已回复
+                $ticket = Ticket::query()->with(['user'])->where('id', $id)->first();
+                $ticket->status = 1;
+                $ticket->save();
+
+
+                $title = "工单回复提醒";
+                $content = "标题：" . $ticket->title . "<br>管理员回复：" . $content;
+
+                // 发通知邮件
+                if (!Auth::user()->is_admin) {
+                    if (self::$systemConfig['crash_warning_email']) {
+                        $logId = Helpers::addEmailLog(self::$systemConfig['crash_warning_email'], $title, $content);
+                        Mail::to(self::$systemConfig['crash_warning_email'])->send(new replyTicket($logId, $title, $content));
+                    }
+                } else {
+                    $logId = Helpers::addEmailLog($ticket->user->username, $title, $content);
+                    Mail::to($ticket->user->username)->send(new replyTicket($logId, $title, $content));
+                }
+
+                // 通过ServerChan发微信消息提醒管理员
+                if (!Auth::user()->is_admin) {
+                    ServerChan::send($title, $content);
+                }
+
+                return Response::json(['status' => 'success', 'data' => '', 'message' => '回复成功']);
+            } else {
+                return Response::json(['status' => 'fail', 'data' => '', 'message' => '回复失败']);
+            }
+        } else {
+            $view['ticket'] = Ticket::query()->where('id', $id)->with('user')->first();
+            $view['replyList'] = TicketReply::query()->where('ticket_id', $id)->with('user')->orderBy('id', 'asc')->get();
+
+            return Response::view('ticket.replyTicket', $view);
+        }
+    }
+
+    // 关闭工单
+    public function closeTicket(Request $request)
+    {
+        $id = $request->input('id');
+
+        $ticket = Ticket::query()->with(['user'])->where('id', $id)->first();
+        if (!$ticket) {
+            return Response::json(['status' => 'fail', 'data' => '', 'message' => '关闭失败']);
+        }
+
+        $ticket->status = 2;
+        $ret = $ticket->save();
+        if (!$ret) {
+            return Response::json(['status' => 'fail', 'data' => '', 'message' => '关闭失败']);
+        }
+
+        $title = "工单关闭提醒";
+        $content = "工单【" . $ticket->title . "】已关闭";
+
+        // 发邮件通知用户
+        $logId = Helpers::addEmailLog($ticket->user->username, $title, $content);
+        Mail::to($ticket->user->username)->send(new closeTicket($logId, $title, $content));
+
+        return Response::json(['status' => 'success', 'data' => '', 'message' => '关闭成功']);
+    }
+
+}